Effective Date: 02/10/25

Thank you for choosing 4PMix Inc. We are committed to providing exceptional digital marketing services, and this Fulfillment Policy outlines our refund and cancellation policies. By purchasing any services from our website, you agree to the terms outlined below.

1. Overview

At 4PMix Inc (“we,” “us,” or “our”), we offer customized marketing solutions designed to meet your unique business needs. Due to the nature of our services—often tailored and partially rendered upon initiation—our refund and cancellation policies are specific to the services purchased. Please review this policy carefully before completing any purchase.


2. Refund Policy

2.1 Eligibility for Refunds

• Pre-Service Refunds: If you have purchased a service package that has not yet commenced, you may request a full refund within 7 days of your purchase. Requests must be submitted in writing to info@4pmix.co.
• Post-Service Initiation: Once work on your service has begun, refunds will generally not be provided. This is due to the allocation of resources and the customized nature of our services.
• Service Discrepancies: In the event that we fail to deliver the agreed-upon services or if an error on our part significantly impacts the value of the service, you may be eligible for a partial or full refund at our discretion.

2.2 Non-Refundable Fees

• Deposits/Retainers: Any deposit or retainer fee is non-refundable once work has started, even if the full service is not completed.
• Custom Projects: Fees for custom-tailored projects that have begun execution are non-refundable unless otherwise stated in a separate agreement.

3. Cancellation Policy

3.1 Client-Initiated Cancellations

• Advance Notice: If you wish to cancel a scheduled service, you must notify us in writing at info@4pmix.co at least 7 days prior to the scheduled start date.
• Cancellation Fees: Cancellations made with less than 7 days notice may incur a cancellation fee of 10% to cover the preparatory work already performed.
• Service Adjustments: Instead of cancellation, we may offer options to reschedule or modify the service. Any such adjustments may affect the overall cost and timeline.

3.2 Agency-Initiated Cancellations

• Unforeseen Circumstances: We reserve the right to cancel or postpone services due to unforeseen circumstances, including but not limited to resource constraints or if essential information is not provided by the client. In these cases, we will notify you immediately and offer alternative solutions or a prorated refund where applicable.

4. Request Process for Refunds and Cancellations

To request a refund or cancel a service:

1. Submit Your Request: Send an email to info@4pmix.co with your invoice number and a detailed explanation of your request.
2. Acknowledgment: We will acknowledge your request within 5 business days.
3. Review & Decision: After reviewing your case, we will provide a written response detailing the outcome of your request, including any applicable fees or alternative options.
4. Refund Processing: If a refund is approved, it will be processed via your original payment method within 14 business days.

5. Policy Modifications

We reserve the right to update or modify this Fulfillment Policy at any time. Any changes will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about our current terms.


6. Contact Information

If you have any questions or need further clarification regarding our refund or cancellation policies, please contact us:

• Email: info@4pmix.co
• Phone: (725) 213-7330
• Mail: 5055 PENRYN CT, Las Vegas, NV 89139, USA

Acknowledgment
By purchasing our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Fulfillment Policy.